Privacy Policy
What we collect
When you create an account, place an order, or save a reminder, we collect your name, email, WhatsApp number, shipping address, and any preferences you set (skin tone, wishlist, occasion reminders). For orders, we keep a record of what you bought and when, so we can help with returns and repairs.
What we don't collect
We never store card details, CVVs, or PINs on our servers. All card payments are tokenized through our payment gateway (Safepay, JazzCash, or EasyPaisa, depending on your choice). Bank transfer details are sent to you, not stored on us.
How we use it
- To fulfill your order and communicate about it (confirmation, shipping, delivery).
- To send WhatsApp messages about new arrivals and occasions — only if you opt in. You can opt out at any time by replying STOP.
- To improve our AI features (AI Try-On, Stylist) — try-on runs entirely in your browser; images and video never leave your device.
Who we share with
Payment processors (to charge your card), couriers (to deliver your order), and our AI provider (for the AI Stylist's recommendations only) — full subprocessor list at /legal/subprocessors. Nobody else. We never sell your data.
Cookies
We use essential cookies for session management and cart persistence. No third-party advertising cookies.
Your rights
You can request a copy of the data we hold on you, correct anything that's wrong, or ask us to delete your account. Email support@dezayer.com and we'll action it within 7 working days.